Selling has changed over the years, but what about the keys/fundamentals of achieving sales success? For example, I’m reading Fast Company magazine this morning and realize I don’t get out of it what I used to. It’s probably a combination of how I’ve changed, how our company has changed, and how the magazine has changed. This got me thinking about other articles I’ve read about how selling has changed and the “keys” to sales success in today’s market.
I did a quick Google search for “keys to sales success” and here are some of the articles that Google found:
- “Four Keys to Sales Success”
- “Sales Prospecting: 6 Keys to Sales Success”
- “3 Powerful Skills You Must Have to Succeed in Sales”
- “8 Sales Cloud Tips To Boost Your Productivity and Drive Revenue”
There are millions of Google results with advice on achieving sales success. But, this is what I think – the keys to sales success really haven’t changed that much… if at all.
In 2005, I read Dave Kurlan’s book, Baseline Selling. Dave took the fundamentals of effective selling and used the baseball diamond and baseball terminology to explain his sales process. If you think about baseball, or look at old baseball videos or pictures, you will find that the game today is essentially exactly the same game that was formalized in New York about 1840.
I am convinced that the “game” of selling is exactly the same game that Frank Bettger (Author of How I Raised Myself From Failure to Success in Selling) was playing in 1952. I read his book over 15 years ago, but I didn’t know this fact about Frank until today – he played professional baseball for the St. Louis Cardinals. With that in mind, let’s stick with the baseball theme.
The Rules of the Game for Sales Success
- Take batting practice every day – Practice
- Take what the pitcher gives you – Focus on what problem your prospect has to solve. Leave your product briefcase and brochures in the car.
- Swing at YOUR pitch – Just like a batter faces lots of pitches and only are a few are ones he can really connect with, you will face lots of prospects, but only work with those that you can really work with and help.
- When the 1st base coach is waving for you to keep going, go to second base. When you find out that your prospect has a “have-to-fix-problem”, that doesn’t mean you try and steal home. Go to second and make sure they have the money to fix the problem. Go to 3rd to make sure they are committed to investing the time, money or resources to fix the problem. Before you head for home, make sure you can score when you get there – the prospect is committed to making a decision.
- In the first inning, you might strike out, hit into a double play, walk to first, get hit by a pitch, get stranded on first, etc. You have to shake all of that off because you have 8 more innings to play. Anything can happen as long as you keep going and getting at bats.
Sales Management – 9 Keys to Coaching Sales Success
Free book for your salespeople – Why is Selling So Damn Hard?